Problem

Fabcars struggled to convert walk-in clients and streamline bookings. The manual process led to lost sales, inefficiencies, and inconsistent customer engagement. With 1,000+ walk-in bookings mishandled, they needed a seamless system to capture revenue.

Solution

Neuraleap introduced a WhatsApp-based ride booking agent, integrated with Indiecab ERP for centralized booking management. The solution also incorporated Razorpay for automated payments, eliminating manual intervention. The system ensured smooth booking from inquiry to confirmation, enhancing operational efficiency.

Outcome

Within two months, 65% of walk-in bookings were captured via the chatbot, reducing human dependency. Additionally, 70% of customers preferred rebooking rides through the bot, improving customer experience and boosting revenue.

• 65% of walk-in bookings were captured via the WhatsApp chatbot.
•  70% of customers preferred rebooking rides using the automated system.
•  100% integration with Indiecab ERP for centralized booking management.
•  Seamless payments via Razorpay, reducing manual payment handling.
•  Significant reduction in human dependency, improving operational efficiency.